I was just talking to a Downtowner who wondered if it made any sense to talk about the negatives.
Of course it does: If you are a small business owner planning to expand, to add newer fixtures or inventory, to bring on new employees....
Anything that would add to overhead, especially overhead you can't cut down, then 'talk' about the negative may be exactly what they should hear.
Acknowledging that there is a problem is the first step.